Pet Bed Warranty Information

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KURANDA Limited Warranty Coverage

NOTE: The Slimline Pet Bed we offer from our website is shipped directly from Kuranda and the warranty provided below is offered by Kuranda (not Animal Rescue Aid).

KURANDA GUARANTEE

Kuranda guarantees the structural integrity of each of their dog bed frames and fabrics for a period of one year from the original date of purchase of the bed.

 

If your dog is able to damage any part of frame or fabric beyond usability, Kuranda will send out replacement parts for free. Superficial damage will not be considered replaceable under warranty.

 

Warranty claims on fabrics are limited to 1 free replacement per bed.

Replacement fabrics and parts that are purchased separately do not carry a chew proof warranty.
HOW TO PROCESS A WARRANTY CLAIM DIRECTLY WITH KURANDA

 

Submit a warranty claim here, https://kuranda.com/warranty-claim
You do not need to return the part being claimed back to Kuranda but a photo is required.

It usually takes Kuranda five to seven business days to get back to you.

 

Feel free to contact Kuranda with any questions at 800-752-5308